PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs BMW to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater May 12, 2021

Russ and everyone at the dealership where excellent in their support in helping me surprise my wife with her new BMW. Thanks for everything and I look forward to worming with the Entire Bill Jacob’s family in the months and years to come.

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DealerRater May 11, 2021

What a great experience! I order a M340 and Mark Graffagna did a great job in keeping me informed. Bill Earnest assisted at delivery. Five stars

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Google May 11, 2021

Service advisor Jeff is great to work with. Always on schedule and communicates extremely well via cell phone and even text messages. I've never had an issue getting in and put, service loaner available as promised, understanding the maintenance schedules and then finally what costs I'll owe and when ny cleaned vehicle will be ready for pickup. Bill Jacobs BMW provides the best service in the area.

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DealerRater May 10, 2021

Great experience with this dealer! Khalil Guissé was our salesperson and he was easy to work with and professional. Mike Alder negotiated the price and beat the pricing offered by a competitor even though the car we bought was more expensive. Everything was very streamlined from the negotiations to the financing paperwork. We were in and out within an hour and a half. Highly recommend Khalil, Mike and the entire Bill Jacobs team!

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Google May 10, 2021

Lauralee was an excellent sales person. She understood what we were looking for and tried her best to get us a good deal. Would definitely come back again.

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DealerRater May 10, 2021

My experience was very smooth and easy. All of the staff were very friendly especially Russ. He made the whole process of buying a car very easy and took it very personally as if he’s buying a car for himself. Great place, 100% recommend visiting!

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DealerRater May 9, 2021

David Reynoso and everyone at Jacobs were great to work with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is amazing and lots of inventory. I have bought several BMW's over the years and the BMW financing has the best rates and a great web site to view your account. Thank you the Jacobs team and the BMW car company!

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Cars May 8, 2021

I had a new M sport exhaust installed at Bill Jacobs BMW and it sounds amazing. I give Alex Flinn credit in choosing the right set up for my car. Very happy customer.

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Google May 8, 2021

John Stout was an amazing help and answered all questions! Will definitely be taking my car for all its work, to him!

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DealerRater May 8, 2021

Josh Schneider and the Jacobs team was awesome to work with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend!

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DealerRater May 8, 2021

Purchased our first used car with Russ Millard, who's an excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted to make sure we were comfortable through every step of the process - which is tough considering he even took the car for a test drive at 6'9"! That's first-hand help if I've ever seen it. Aldijana Hodzic, our finance manager was extremely courteous and helped expedite things as we could only schedule a later appointment in the day.

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Cars May 8, 2021

Wonderful service from Jeff . Completed all I needed. Very helpful and friendly

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Google May 8, 2021

Hi My experiences doing business with Alex at Bill Jacobs BMW in Naperville have been consistently 5 stars for more than a year! Their employees treat you with great respect, listen closely to what your needs are, and make recommendations based on what’s best for you and your car, not themselves! These wonderful folks obtain their 5star rating the right way, they build trust with you and work their tails off to make sure you’re happy, so I’d go back in a heart beat!

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Google May 7, 2021

My wife and I were referred to Bill Jacobs BMW by a friend and business contact. Upon walking in, we were immediately impressed with the level of professionalism and care that everyone provided. We worked with Craig throughout the sales process. He was informative but not pressuring in any way. The whole experience was fantastic and I would highly recommend both the dealership and Craig.

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Google May 7, 2021

Dean has always been very helpful and honest everytime we have had our car serviced. Keeps us informed about all needs and a pleasure to work with!

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Cars May 6, 2021

The recall work performed was exceptional. My first BMW and was happy to have a service center who cares about their customers. Alex Flinn was my advisor and can help you with your next repair.

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DealerRater May 6, 2021

Purchased my first BMW here at Bill Jacobs in August 2020 and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill Jacobs. And I took the right decision, Nick offered a perfect deal and great customer service on my second car, too. Thank you Nick. Thank you Bill Jacobs.

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Google May 5, 2021

I had an excellent experience working with Lauralee Camp and Mark Kanter on the purchase of my Infiniti QX50. Entirely hassle free, everything was worked out before coming to the dealership at very competitive pricing. Very happy with my new car and look forward to working with Bill Jacobs in the future. Thanks Lauralee and Mark!

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Cars May 4, 2021

I cannot say enough about the quality of service Alex Flinn gives. He really helped me out in pinch and had a few good ideas to help me thorough some extensive repairs. I appreciate his knowledge and understanding.

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Google May 4, 2021

Thanks Mike Collins for the great service!!

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Cars May 4, 2021

Jeff creates a seamless, stress free experience for every customer and goes above and beyond to please each one

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Google May 4, 2021

Jeff hulsebus excellent service and great overall experience with him!

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Google May 4, 2021

Great experience dealing with Mike Collins! He is the reason we always come back! We recommend him to everyone! Excellent service!!

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Google May 4, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking for in the car, and in the end I decided to purchase a car in stock, instead of ordering one from Munich. I never felt pressured, and they were both very honest and upfront with me during the purchase process. I am very pleased with my new M4, and look forward to enjoying it for years to come!

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DealerRater May 4, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking for in the car, and in the end I decided to purchase a car in stock, instead of ordering one from Munich. I never felt pressured, and they were both very honest and upfront with me during the purchase process. I am very pleased with my new M4, and look forward to enjoying it for years to come!

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Google May 4, 2021

Bill Jacobs Service Department is outstanding, that place is cleaner than your dentists. And Jeff who is my service advisor was pleasure to work with, he took his time and explained everything in detail about the service that was to be performed on our X7. Thanks for taking good care of our vehicle.

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Google May 3, 2021

Thank you so much Bill Jacob BMW, I got One of The best service for my dream car from NICK PANDOLA. He is amazing and wonderful guy with lots of experience. He has lots of knowledge of every single ride they have over there and answer any question you have in your mind with the quick and polite answers. The whole staff was very co operative including Mike and Dan. Thumbs up for the best dealership in the whole Midwest.

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Cars May 3, 2021

Alex Flinn was great in handling my insurance claim. I didn’t have to do anything which was a great relief considering I have a very busy schedule. I’m happy to have my car back and driving just like it did from when I bought it new.

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Google May 3, 2021

We worked with Lauralee and it was beyond an amazing experience. She helped us from start to finish. Everything was seamless and she was super responsive, even via email before meeting at the dealership. It was a busy Saturday and we were still in and out fast with our new X3. It was such a great experience because we originally reached out to another high-end dealership in the area and the experience was less than ideal. Thank you to Lauralee and the entire team at Bill Jacobs BMW.

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Facebook May 3, 2021

I can’t say enough good things about the sales and service team. I originally purchased a 5 series at another dealer 3 years ago but these guys stepped in when I was having a service issue a day after purchase. They took care of me big time. So much so that in the last year we picked up two cars from them. Mike Collins on the service side always takes care of what I need and is quick with his service team to get me back on the road. Russ on the sales team isn’t so bad either. 🙂 Awesome dealership ...

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Google May 2, 2021

John makes my service appointments easy and straight forward. Overall, a great experience! Very happy to be a client of Bill Jacobs BMW!! John keep up the good work!!!

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DealerRater May 2, 2021

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers

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DealerRater May 2, 2021

Everyone one I dealt with as part of the purchase process was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW.

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Google May 2, 2021

OUTSTANDING! Mike Collins did a phenomenal job helping me find the perfect BMW! Recommend this guy to everyone.

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Google May 1, 2021

I have been extremely pleased with the service I have received at Bill Jacobs BMW. John in the service department has been really helpful and he’s been a pleasure with work with. He makes sure I understand everything and is very accommodating during my vehicles repair. 5 Star rating for John! I look forward to working with him in the future.

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DealerRater May 1, 2021

Great follow up, and most importantly, great follow through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point.

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Google May 1, 2021

Mike Collins did a great job with the service!

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Facebook Apr 30, 2021

Bill Jacobs is the best BMW dealership around! Mike Collins is an awesome service adviser! Great customer service 😊

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Google Apr 30, 2021

Mike Collins did an absolutely amazing job with service on my car!

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DealerRater Apr 30, 2021

Thank you to Mike A for getting me in last minute when I had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day.

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Google Apr 30, 2021

Mike Collins is such a great guy when you have a issue with your BMW. He is friendly honest and helpful with your problems. I recommend that you have a issue with your car ask for Mike Collins.

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Google Apr 30, 2021

A big shout out and Thank You to Mike Collins. Mike thank you for the great customer service. It was in and out and simple.

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Google Apr 30, 2021

Mike Collins did a great job servicing my car

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Google Apr 30, 2021

Wow! That’s all I have to say about this place. Mike Collins is one of the best guys in town! He helped me get the perfect product that I wanted.

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Google Apr 30, 2021

Jacob Murrar showed me the the customer service

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Google Apr 30, 2021

Bill Jacobs did great work on my BMW!! I really trust the people here!!

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Google Apr 30, 2021

Mike Collins did a fantastic job with service on my car!

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Google Apr 30, 2021

Mike Collins did an amazing job with my car! Thank you!

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Cars Apr 30, 2021

Again thank you to Mike Collins for the great customer service. Everything was quick and easy and is a straight up honest guy. I will definitely come again and remember if you need anything go see Mike Collins.

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Cars Apr 30, 2021

Mo is great. Appreciate the good customer service.

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Cars Apr 30, 2021

Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5 star employee and asset to this business.

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Facebook Apr 30, 2021

Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5+ star employee and asset to this business.

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Google Apr 30, 2021

Wanted to give a special acknowledgement to Mike Collins [Service Writer]. Even though I wasn't a customer he provided much needed information. That kind of attention is what makes the difference between good and great service!

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Google Apr 30, 2021

This is our second purchase from Bill Jacobs. All the staff was phenomenal as always. Everyone worked diligently during our most recent purchase to make a smooth transaction and get every feature we were looking for into a vehicle. The best service adviser to request is Mike Collins in the service department, I specifically wait to schedule when he is there. I am always able to voice my concerns with minimal description and Mike Collins always ensures that all concerns are addressed and resolved. I appreciate him taking as much time as I need to explain and making sure everything ...

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Google Apr 29, 2021

Mike Collins is the only reason why I bought my second and third BMW. Awesome Service! Thank you Mike Collins!!!

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Cars Apr 29, 2021

Alex Flinn is top notch. I love that they take pictures of things in your car for you to point out exactly what they are talking about. I also love the text link with a video of inspection for my car.

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DealerRater Apr 29, 2021

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in Having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto.

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Google Apr 29, 2021

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto.

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DealerRater Apr 29, 2021

Thanks to Mike Alwin for the excellent service always provided , he makes each service visit extremely easy and walks me through the services my vehicle requires, true asset to Bill Jacobs.

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Cars Apr 29, 2021

5 star service!! My service advisor Jeff always makes it a great experience!!!

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Google Apr 29, 2021

Hassle free customer to client relationship. Jacob Murrar did a great job , no time wasted , efficiency and display of his expertise was unrivaled. Thank You for taking care of my Ultimate Driving Machine .

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Cars Apr 29, 2021

Hassle free customer to client relationship. Jacob Murrar did a great job , no time wasted , efficiency and display of his expertise was unrivaled. Thank You for taking care of my Ultimate Driving Machine .

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Google Apr 29, 2021

It's everything you would expect from a BMW dealer and maybe a little more. Great service and friendly service.

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Google Apr 29, 2021

I had my car serviced here this month and I have never been more pleased. Thanks to Mike Alwin in service and the rest of the team for all the help!

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Google Apr 29, 2021

Jeff H in service was great, he problem solved my car’s issue and got it fixed quickly.

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Cars Apr 29, 2021

Jeff was wonderful as usual. Stayed in touch with me till the car was ready

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Google Apr 28, 2021

I had my bmw serviced here a couple weeks ago and Bill Jacobs continues to do a great job every time I come in. Thanks Mike Alwin for all the help!

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DealerRater Apr 28, 2021

Amazing Customer care Best BMW dealer around the Chicago area Just got my BMW X7 Alpina and its Amazing Thank you Bill Jacobs BMW of Naperville

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DealerRater Apr 28, 2021

Thank you Mike A for taking good care of my vehicle. As always, I have no worries knowing you're on the case, another stress-free visit.

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Cars Apr 28, 2021

Thank you Mike A for the worry free service call today. Your knowledge and expertise make the visit go smoothly.

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Cars Apr 28, 2021

Thank you to Mike A for the continued great service.

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Facebook Apr 28, 2021

Thank you Mike A for the 5 star service. As always, I know my car is in good hands, worry free visit.

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Cars Apr 28, 2021

I have been getting my 2020 BMW X5 only serviced at this dealership where I purchased the vehicle. Mike Alwin in Service is the best. He was great and efficient with servicing my vehicle. From dropping it off with him to picking it up. As always I?m very please all around with my entire experience at Bill Jacobs BMW service department!

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Cars Apr 27, 2021

Alex Flinn was really great to work with and he made my service visit very comfortable. He really listens well and answered all my questions. I never had a better service writer.

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Cars Apr 27, 2021

Jeff Husslebuss and a service tech took the time to show me the braking issue with my 4 series and explained the alternatives to fix the problem. The work was performed quicker than expected.

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Google Apr 27, 2021

Perfect place very professional people 0 push. Fantastic service Excellent crew

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Cars Apr 26, 2021

Excellent service experience. My visit with Alex Flinn was very informative with plenty of description of services needed. I never knew much about cars but Alex is great at explaining.

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DealerRater Apr 25, 2021

We had been working with Bill Earnest for almost a year looking for just the right car; and right price. He was honest and up front about possible contenders. He never tried to just "sell" us a car for the sake of making a sale. Same sentiment applied to everyone we met at the dealership. A car is a car, it's customer service that actually sells the car, and Bill Jacobs gets it right!

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Cars Apr 24, 2021

Purchased car remotely. Nick was helpful in locatiFacilities ng the car I wanted. He was knowledgeable, and always available for questions. The buying process was seamless.

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DealerRater Apr 24, 2021

thank you mike a. for taking good care of my vehicle. as always i know your knowledge and expertise makes service a breeze. thank you

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Cars Apr 24, 2021

Thank you Mike A for always taking good care of my vehicle.

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Google Apr 24, 2021

Cesar was amazing! Every time I purchase a vehicle at this location, he is very helpful and accommodating. I have been a customer at this location for over a decade and I cannot complain. They will work with you to get you what you want.

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DealerRater Apr 23, 2021

Quick and painless experience. Bill Earnest was quick to respond, got our delivery/paperwork done quickly and was very easy to deal with. There was a quick turnaround requested on the delivery experience and the team responded providing a great experience.

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Cars Apr 23, 2021

If you own a BMW you need to bring it to Bill Jacobs BMW. Their level of service is the best in the Midwest. Plenty of courtesy cars and a great Detail service too. Alex Flinn and Dan are fantastic.

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Cars Apr 23, 2021

David Reynoso provided outstanding service when my wife and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and reliable in following through on the information he committed to supplying us. This was the most positive experience my wife and I have had working with a salesperson to find a superior vehicle at the right price. When you go to Bill Jacobs BMW, ask for David Reynoso. You will not be disappointed!

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DealerRater Apr 23, 2021

David Reynoso provided outstanding service when my wife and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and reliable in following through on the information he committed to supplying us. This was the most positive experience my wife and I have had working with a salesperson to find a superior vehicle at the right price. When you go to Bill Jacobs BMW, ask for David Reynoso. You will not be disappointed!

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Google Apr 23, 2021

David Reynoso provided outstanding service when my wife and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and reliable in following through on the information he committed to supplying us. This was the most positive experience my wife and I have had working with a salesperson to find a superior vehicle at the right price. When you go to Bill Jacobs BMW, ask for David Reynoso. You will not be disappointed!

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DealerRater Apr 22, 2021

I worked with Mo from Sales and he made my experience so great. I haven't purchased a car in a few years and he was very knowledgeable and helpful in find the right vehicle in my budget. I would strongly suggest working with Mo to anyone looking to visit Bill Jacobs BMW.

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Google Apr 21, 2021

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Google Apr 21, 2021

Bill Jacobs BMW in Naperville is a great dealership. I brought my car in yesterday and was so very pleased with the service I received. I drove in, met with Jeff who was very professional and organized. I was given a nice, clean and fun-to-drive loaner vehicle to use while my car was being serviced. I was pleased with the mechanic who explained what he found and what he fixed on my car. I felt well taken care of. Thanks Bill Jacobs BMW, 5 stars!!

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DealerRater Apr 21, 2021

Bill Earnest is great to work with on buying a car. He had excellent tips and made the process quick and easy. The car was perfectly detailed in a quick turnaround time and everyone stayed late on a Saturday to finish the deal.

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Cars Apr 21, 2021

Bill Jacobs always does a great job servicing my vehicle and my Service Advisor, Jeff Hulsebus always goes above and beyond to make sure everything is right and I?m happy. I highly recommend him and this dealership!

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DealerRater Apr 20, 2021

I was pleasantly surprised when Bill Earnest answered my online quote request for a new X7. I had previously purchased from him years ago and had a great experience. Even though Bill was out of the office when he responded, Mike Adler, the General Sales manager stepped in to provide an immediate quote for the vehicle I wanted. By the time that I stopped in to look at the vehicle unfortunately it was sold. Mike and Bill suggested that I place an order for the exact vehicle that I wanted. We worked through the spec and placed the order that ...

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Cars Apr 20, 2021

Just bought a new 2021 BMW X1 at Bill Jacobs. Salesman, David Reynoso was great. Super knowledgeable, attentive, pleasant, and efficient. Definitely recommend you ask for David!

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Cars Apr 19, 2021

I am very pleased with my service. A quick inspection with one of the technicians was very cool. Alex Flinn was also very helpful and provided plenty of information.

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Cars Apr 17, 2021

I give the dealership and Alex Flinn both ten stars. Alex is the only reason we bring our BMW in for service. This is by far the only service center you need.

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Google Apr 16, 2021

Mo was great to deal with and made our visit very smooth.

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Google Apr 16, 2021

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Google Apr 16, 2021

Jacob Murray and the service department are always at the top of their game whenever I bring my car in for service. They are always going the extra mile to make sure you are taken care of. It feels like each time I take my vehicle there I’m regaining trust in taking my vehicle in for service at a dealership since I’ve had bad experiences with taking other vehicles to other dealerships in the past. Would 100% recommend their service department and will continue to use them without hesitation.

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Google Apr 15, 2021

I have consistently received outstanding service from Jeff at Bill Jacobs BMW. In particular, Jeff maintains timely communication as to the status of work on my vehicle from intake through completion.

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Contact Us

(855) 890-4334

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2495 Aurora Ave • Naperville, IL 60540

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-7pm

Bill Jacobs BMW 41.7639719, -88.1947224.