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Our Reviews
Donnie provides World Class Service, takes his time answering all of my questions and I don’t feel rushed.
Jeff in the service department always courteous and helpful.
Straight forward and efficient.
Love coming into Bill Jacobs BMW knowing I will have a great experience. My service advisor Steven Erazo was very kind and professional.
Steven Erazo at Bill Jacobs BMW was great. Love coming to this dealership and I know I will receive great service.
Thank you Jose Vargas @billjacobs of Naperville! Can’t wait to enjoy our new car!
Jeff provided excellent customer service
I had to get my vehicle jump started multiple times. Alex Flinn was really good at diagnosing the issue immediately. His prompt actions allowed for me to make an appt that same day. I’m happy that I have such a trust worthy dealership.
Donnie was great and explained everything needed on my X1. They made the claim to replace my wheel seemless and delivered the car back to my home.
We wish all of our car buying experiences went as well as this on with Bill Jacobs BMW. No pressure, relaxed transaction. They allowed us the time to review and think about our purchase overnight. Once we felt it was the right deal for us they moved the process along quickly and we all felt it was a fare deal.
— BMW Aftersales —
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Contact Us
Bill Jacobs BMW
2495 Aurora Ave
Naperville, IL 60540
Sales: (844) 746-7881
Service: (844) 746-7899
Parts: (844) 746-7923
- Monday - Friday9:00 AM - 8:00 PM
- Saturday9:00 AM - 6:00 PM
- SundayClosed
- Monday - Friday7:00 AM - 5:00 PM
(Pick-up until 8:00pm) - Saturday7:00 AM - 5:00 PM
(Pick-up until 6:00pm) - SundayClosed
Welcome To Bill Jacobs BMW
Bill Jacobs BMW knows what you want when you are purchasing your Ultimate Driving Machine or having maintenance performed. We strive for the Ultimate Dealership Experience, including excellent customer service during the buying process as well as when your BMW is being serviced. Our 80,000 sq. ft. state of the art facility is second to none in the nation and represents our Ultimate goal – providing our customers with the Ultimate piece-of-mind. We also have one of the largest new and pre-owned BMW car inventories in Illinois, which will allow you to find that perfect vehicle. Don’t forget to take a look at our service & parts specials when it is time for vehicle maintenance.
More from Our BMW Dealership
REASONS TO DOWNLOAD THE MY BMW APP
The My BMW App is available on the Apple Store and Google Play Store. Download the app today to stay connected with your vehicle from anywhere. At Bill Jacobs BMW, our Geniuses are here to help you download and connect to the My BMW App. Continue reading to learn more about the reasons our BMW…
BMW Takes Top Spot in Consumer Reports Brand Ranking
BMW Takes Top Spot in Consumer Reports Brand Ranking Every year, Consumer Reports ranks all of the automotive brands on the market, to see which is best overall. To conduct that test, CR uses its own road test scores, predicted reliability, owner satisfaction surveys, safety assessments, and the number of eco-friendly vehicles, across each brand’s entire lineup, to see which…
The BMW Club 7 Experience Has Arrived
Bill Jacobs BMW is thrilled to announce our exclusive “Club 7 VIP Night” taking place Friday, March 10th, from 6-8pm at our Naperville showroom. This event will spotlight the 2023 BMW 7 Series and the sustainable, head-turning, first-ever electric 2023 BMW i7. We invite you to join us during this unforgettable evening filled with unique experiences…
