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Our Reviews
Alex Flinn always does such a great job while we have our car service. The dealership is huge with a lot of great amenities. 5 stars all the way around.
Giovonna helped me with purchasing my first BMW and was incredible. She was professional, prompt and lovely to work with. She made the process of purchasing a new vehicle seamless and stress free.
The customer service from Khalil and the entire team at Bill Jacobs was amazing! They guided me through the process of ordering a new BMW I4 EV from the design, to the production/transit from Germany, to the in dealership buying experience. 5 stars all around!
Thank you to Mike Alwin for the great service provided each time I come in for service.
Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day.
I am so glad I purchased from Bill Jacobs BMW. I dealt with Alex Flinn this visit and had no complaints. He made the service enjoyable with no issues.
Donnie was awesome. Explained everything was due for and got me out in a timely manner
This is the second car I have purchased from Bill Jacobs BMW and both times went smoothly . I now live out of state and after having a poor experience at my local dealership, I decided to come back to this dealer for my second car purchase. Russ was fantastic, walked me through my custom order (that was my first custom build) and kept me updated every step of the way. Will definitely be back again for the next one!
This isn't my first time purchasing a car from a car dealership. I have purchased several cars/trucks/SUVs over the years and dread going back into a dealership when I need a vehicle. In 2020 I flew to Chicago to purchase my favorite BMW of all time a 6-speed manual BMW M2 Competition. I have to say this was the first time I actually liked and made friends with a car salesman. Bill Earnest is a genuine guy and went out of his way to make sure everything was right with the sale. When I arrived, on a cold ...
Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised.
— BMW Aftersales —
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Contact Us
Bill Jacobs BMW
2495 Aurora Ave
Naperville, IL 60540
Sales: (844) 746-7881
Service: (844) 746-7899
Parts: (844) 746-7923
- SalesClosed
- Monday - Friday9:00 AM - 8:00 PM
- Saturday9:00 AM - 6:00 PM
- SundayClosed
- ServiceClosed
- Monday - Friday7:00 AM - 5:00 PM
(Pick-up until 8:00pm) - Saturday7:00 AM - 5:00 PM
(Pick-up until 6:00pm) - SundayClosed
Welcome To Bill Jacobs BMW
Bill Jacobs BMW knows what you want when you are purchasing your Ultimate Driving Machine or having maintenance performed. We strive for the Ultimate Dealership Experience, including excellent customer service during the buying process as well as when your BMW is being serviced. Our 80,000 sq. ft. state of the art facility is second to none in the nation and represents our Ultimate goal – providing our customers with the Ultimate piece-of-mind. We also have one of the largest new and pre-owned BMW car inventories in Illinois, which will allow you to find that perfect vehicle. Don’t forget to take a look at our service & parts specials when it is time for vehicle maintenance.
More from Our BMW Dealership
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There is no better time to buy or lease a new BMW than right now. Whether you are looking for a new 2023 BMW X3, X5, 5 Series, and X7, there has never been a better time to buy a new BMW than right now. Despite the current times we are living in when it…
Why Should I Get My BMW’s Oil Changed at the Dealership?
Looking for the “best place to have my BMW’s oil changed?” At Bill Jacobs BMW in Naperville, our service department is the best place to have your oil changed. As a BMW owner, you might have wondered why should I get my BMW oil changed at a dealership. The answer is simple: you should service…
