BMW Dealership FAQ


Frequently Asked Questions
at Our BMW Dealer in Naperville, IL

If you are shopping for a new or pre-owned luxury vehicle, Bill Jacobs BMW wants to earn your business. We are the #1 volume BMW dealership in the Midwest two years running. Our team of expert Client Advisors and BMW Geniuses are here to make your car shopping experience a luxury experience, like the BMW brand we represent.  Browse our FAQ, then schedule a test-drive or stop in at our BMW dealership in Naperville, IL, when you’re ready. 

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World-Class Dealership Experience

Our BMW dealership strives to provide a world-class experience from sales to service. Whether you are shopping for a new vehicle or in need of service, our team is here to make experience seamless. We want to make you a customer for life. Our sales process is transparent and our team of  Managers and Client Advisors are here to give you an experience unlike any other dealership.

We offer White Glove Concierge for service customers in need of vehicle repairs. We will pick up your BMW in need of service and drop off a courtesy loaner for you to drive while we work on yours. We will stay in touch with you while your vehicle is in service with us. Then we will drop off your vehicle after all the services have been completed and then pick up the courtesy loaner from your home or work.


Where Is Bill Jacobs BMW Located?

Bill Jacobs BMW is conveniently located at 2495 Aurora Ave in Naperville, IL, making us easy to get to from St. Charles, Downer’s Grove, Oakbrook & Chicago, Illinois. Get directions to Bill Jacobs BMW in Naperville and stop by today. The dealership is located off of Aurora Avenue in Naperville, a few miles from I-88 and downtown Naperville.

When Is Bill Jacobs BMW Open?

The Bill Jacobs BMW sales hours include the following:

  • Monday – Thursday: 9:00 a.m. to 8 p.m.
  • Friday: 9:00 a.m. to 6 p.m.
  • Saturday: 9:00 a.m. to 6 p.m.
  • Sunday: Closed

Our local BMW service center has the following hours:

  • Monday – Friday: 7:00 a.m. to 6 p.m.
  • Saturday: 7:00 a.m. to 6 p.m.
  • Sunday: Closed

How to Contact Our BMW Dealership?

There are a few ways to get in touch with us. You can contact Bill Jacobs BMW online or elect to give us a call at the following phone numbers:

What Are My BMW Financing Options?

You’ll have a wealth of BMW finance options to choose from when you visit our nearby BMW dealership. You can explore auto loan rates on new BMW models with our team, or opt to pay for your BMW luxury sedan or SUV in cash.

Do You Have BMW Special Offers?

If you want to get a great value on your BMW lease or purchase, browse our BMW specials online before paying us a visit. Claim an incredible offer on your next BMW model. We also offer excellent options on our BMW courtesy vehicles, with zero down or   low financing rates.

Can I Explore Payment Options for my next BMW?

With our easy to use virtual retail tool, you can choose your vehicle, personalize your payments, value your trade, and apply for financing.  Once you have selected the vehicle of your choice, a Client Advisor will be in touch to schedule your test drive and next steps in the purchase process. This simple experience means that once you get to the dealership, you will be able to review and sign your deal more quickly and confidently. So give it a try! It’s time to buy your next vehicle the new way…. your way.

How Do I Apply for an Auto Loan in Naperville, IL?

Fill out the paperwork in person with the assistance of our team, or speed up the process by filling out a BMW finance application online now.

Can I Get Auto Loan Approval Before I Buy?

You can absolutely apply for BMW credit online at your convenience. You will need to input some personal information such as your address and income, as well as details on the new BMW Sports Activity Vehicle® or luxury coupe for sale you want to drive home in.

Can I Trade In My Car at Bill Jacobs BMW?

We’ll be more than pleased to provide a used car trade-in appraisal, so you can trade in and trade up to your dream BMW model. Want to sell your BMW? We’ll buy your vehicle from you, as we’re looking to increase our pre-owned inventory.