We purchased a BMW X7 a couple weeks ago and Husain was very helpful. Very polite, easy-going, informative and made the car buying experience less stressful. All of the staff was welcoming and polite.

Excellent service from Jeff at Bill Jacobs BMW - he was readily available to answer any questions I had and worked with me in getting the job done

One of the smoothest transactions I've been through! My sales rep was David Reynoso and it was a pleasure working with him. Also worked with Jj, he showed my wife and I the all the tech functions and user interface of the iDrive radio which is definitely a must! I highly recommend shopping for a car at Bill Jacobs, the team made buying enjoyable and easy. I will definitely go back for future purchases

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Had an excellent experience working with Shyann Jones buying BMW X1 at Bill Jacobs Naperville. Shyann Jones showed us all the features in detail during our multiple test drives and answered all the questions. Robert Trax sales manager called for any questions. Mike Alder GM followed up how the purchase was going and made sure we had a pleasant customer experience. Anna from finance provided great customer service. I Highly recommed Shyann and Bill Jacobs for your next purchase.

Got me in on emergency unannounced service call. Hooked me up with transportation. I was in and out quickly. Jeff couldnt have been nicer or more efficient!!

Leased a new X3. Negotiations were done completely via email with David Reynoso and his manager. So when I showed up at the dealer, all I had to do was sign paperwork. In and out in maybe 30 or so mins. One of the most pleasant and painless experiences in my many decades of buying or leasing new vehicles. Oh and they gave me the best overall deals in Chicagoland!

Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and efficient. This is a dealer that values your time and treats you with respect. Will likely be leasing my BMWs from Bill Jacobs going forward.

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Preston was super helpful, patient and friendly to his customers! We really enjoyed our interactions with him!

Shyann Jones was an enthusiastic and knowledgeable sales person at Bill Jacobs during our new car purchasing experience there. I would recommend her to anyone in the market for a new vehicle.

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